Get in Touch

Contact the Association

We welcome institutional inquiries, stakeholder correspondence, and media requests. Our secretariat responds promptly.

Headquarters

SLBA HQ, Suite 505, fifth floor Burj Omaar Building

  • Operational Hours Saturday – Thursday: 8:00 AM – 3:30 PM EAT (Closed Fridays)
  • General Correspondence info@somalilandbanking.org
  • Telephone Exchange +252 63 6516 757 / +252 65 4885 724
Consumer Dispute Escalation

If you have an unresolved dispute with a licensed member bank, our consumer mediation desk provides an impartial avenue for resolution.

Direct Mediation Email: complaints@somalilandbanking.org

Send an Official Inquiry

Submissions are treated with confidentiality and reviewed within 1–2 business days.
Official Headquarters Map

Secretariat Physical Location & Map Coordinates

Visiting the Somaliland Banking Association in Hargeisa.

Get Directions
SLBA Secretariat Headquarters
SLBA HQ, Suite 505, fifth floor Burj Omaar Building
GPS: 9.561830996863367° N, 44.06022238127421° E Open in Maps →
Building Access & Visitor Security Official visitors are required to present government photo identification (National ID or Passport) for accreditation clearance at the ground floor security concourse.
Direct Central Bank Liaison Located within walking distance of the Central Bank of Somaliland headquarters, facilitating interbank settlement working groups and monetary authority briefings.